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Seal Recall for T30

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Vanorak
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Post Options Post Options   Thanks (0) Thanks(0)   Quote T5 TDI Quote  Post ReplyReply Direct Link To This Post Posted: 28 May 08 at 15:22
Well I finally got back home and rang the dealer today.  She looked it up on Elsa and said mine wasn't affected.  I can't tell if it's because mine's one of the earliest vans and they don't want to pay for it or because it simply doesn't have the problem.  So it's fingers crossed for me on the oil cooler and the water pump. Angry
 
It does look like unless you are going in for servicing or other warranty work you won't find out if your van is affected which I think is wrong.  Who needs all the grief Greg had when they could have just rung him up and called him in at his own conveniance before it failed?
 
I would say if your van hasn't been in the dealers for a while ring and ask them to check if yours could have the oil cooler problem.
 
Considering that the T5 is the flagship van for VW (and it is a brilliant design and a total pleasure to drive) surely they can't afford not to sort out these early problems even outside warranty when things fail way before their expected mileage.  We love our vans and we really do want to say only nice things about them out here in webland but how can we if they won't be straight with us?  Times have changed, the genie is out of the bottle! 
2004 2.5 174
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Ruds Quote  Post ReplyReply Direct Link To This Post Posted: 26 Jul 08 at 09:52
I had mine go on my van but the dealership came and picked it up and dealt with it. What do they have to do to fix the problem?
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Mike_T5 Quote  Post ReplyReply Direct Link To This Post Posted: 06 Sep 08 at 20:41
I'm afraid I'm with T5 TDI on this one!... I really think that VW will only recall those vehicles that are young, or under warranty. Today, I have had a new water pump fitted to my '04 174, at 62k. Last week I was driving to Birmingham airport, and about half way there, the MFD came up saying 'STOP, check coolant'. So, I topped it up, and carried on. It then happened again about 20 miles before I got there. I then drove home from the airport Thursday night and had to top it up three times. What concerns me, is that to my mind, the design is cr@p! Seeing the pump body today, it is quite obvious that the pump body (dry section) is rusting, big time! The water side is protected by anti-freeze, and the oil side, protected by the oil. But the central body and vent/leak hole are within part of the engine block, and in the event of a leak, will drain into it's chamber in the block, and then down the rubber drain tube. To my mind, this rusting is caused by condensation within this chamber during the warming up/colling process. In my case (and most, I would guess), it has obviously rusted, and then when it decided to leak, it most likely weeped just enough to wash rust down the rubber tube, which then dried up when warm. This process has most likely happened a few times, until it completely blocked the drain tube. Then, when the pump cr@pped out altogether, it just pushed the water across, and through the oil side instead, slowly filling the sump with water! I am not impressed about this scenario, so if I get time, I will be taking it up with VW next week!

Mike.
04 reg T30 174ps, raven blue. AmD 205bhp remap since new, lowered, ABT AR19 alloys, modded to excess :-)
'03 E46 M3 Avus Blue, Champagne leather, but not pampered like the van ;-)
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Dub4life Quote  Post ReplyReply Direct Link To This Post Posted: 27 Sep 08 at 12:15
On that recall note. Generally. I emailed my local stealer and asked if there were any recalls on my 56 plate 104. I never even got a reply, only a read reciept. Do you think before it goes out of warranty I should call in there and get a definitive answer?

Second point. Had a vw quote for my 2yr break fluid service £65 all in?? Is that a fair price??

Dan.
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Post Options Post Options   Thanks (0) Thanks(0)   Quote gregozedobe Quote  Post ReplyReply Direct Link To This Post Posted: 28 Sep 08 at 05:44
Originally posted by Dub4life Dub4life wrote:

On that recall note. Generally. I emailed my local stealer and asked if there were any recalls on my 56 plate 104. I never even got a reply, only a read reciept. Do you think before it goes out of warranty I should call in there and get a definitive answer? 
 
 
I definitely would, and to improve the reliability of the answer I would ask the person to write it down (particularly if they tell you there are no outstanding "campaigns" for your van), put their name on it, and sign the piece of paper giving details. 
 
It is amazing how much more thorough some people are when it becomes obvious there will be consequences for them giving incorrect advice Wink
 
Given the large number of problems that early build T5s are prone to, I  would advise getting an independent VW specialist to do a "pre expiry of warranty" check in case there are things about to create havoc that you haven't noticed yet.  That might just save you some serious money.


Edited by gregozedobe - 28 Sep 08 at 05:47
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Post Options Post Options   Thanks (0) Thanks(0)   Quote chrismk1van Quote  Post ReplyReply Direct Link To This Post Posted: 30 Oct 08 at 13:14
i work at a main dealer, its a oil cooler recall, has absolutely nothing to do with the water pump, you get a new oil cooler and seals, and the gasket where it mounts to block, thats if it hasnt mixed, if it has, you get a whole new filter housing! but it is only on certain vehicles! which elsa will inform us of! a recall will be carried out even if the vehicle is out of warranty! as it is a recognised defect!
but only certain vans are affected!
 
you all going on about the water pump leaking, does happen from time to time, and is a servicable item, but dependant on milage may be done for you, if vehicle is still under warranty!
hope this helps!
chris
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Post Options Post Options   Thanks (0) Thanks(0)   Quote kaboom12 Quote  Post ReplyReply Direct Link To This Post Posted: 30 Oct 08 at 18:42

I wish I had seen Chris post earlier today.  Following a fault signaled by the water warning light on the dash, therefore I dropped by 2005 T5 in to my location dealer.  They phoned informed me that they could not find a fault on the system, however further investigation showed oil in both my water and power steering system (pump failure) and therefore they would like to relieve me of £1200.  As my vehicle is outside of warranties and I am not the original owner (only had it 5 months) VW would give me £133 towards the repair. 

 

I have gone from someone who had nothing but good things to say about the VW, to a very pissed off customer who is considering sell the van.  It sad to say, but my Alfa is proving cheaper and more reliable.  I am confused as to why if this is an accepted problem that they will not at lease offer to pay for the part to repair vehicles outside warranties.

 

I hope that everyone else here has better luck than me and gets the matter sorted in side warranties.

 

Ben

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Post Options Post Options   Thanks (0) Thanks(0)   Quote chrismk1van Quote  Post ReplyReply Direct Link To This Post Posted: 31 Oct 08 at 14:39
its basically the person befopre you obviously never bothered to take it into there dealership! as they's of picked up on it inside warranty!
chris - 07940425976
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Post Options Post Options   Thanks (0) Thanks(0)   Quote gason Quote  Post ReplyReply Direct Link To This Post Posted: 31 Oct 08 at 18:04
i had an issue with something simple only to be told my van was being recalled for the oil cooler which they replaced with no issues yet its a 130 07 trendline
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Post Options Post Options   Thanks (0) Thanks(0)   Quote chrismk1van Quote  Post ReplyReply Direct Link To This Post Posted: 01 Nov 08 at 09:58
best to change them before they mix! Smile
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Post Options Post Options   Thanks (0) Thanks(0)   Quote porky Quote  Post ReplyReply Direct Link To This Post Posted: 03 Nov 08 at 13:31
Its not just T30's mines a T32 and it went in for the seal a few months back. Its built during feb 2007. there is another thread on this site about it which gives manufactured dates, thats what prompted me to check it out.
 
 
T32 130 Kombi
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Post Options Post Options   Thanks (0) Thanks(0)   Quote gregozedobe Quote  Post ReplyReply Direct Link To This Post Posted: 17 Nov 08 at 04:36
Just to clarify, there seems to be  three different problems being discussed here:
 
Faulty oil coolers (seems to affect lots of  5 cyls built 2006/7), this is subject to an upgrade program, and I would expect (but not guarantee) VW to pay for the fix even if the van is outside of warranty.  This one puts oil into the coolant.
 
Faulty waterpump - seal failure (seems to be fairly common in early build 5cyls).  This leads to coolant in the oil.  Impellers also seem to corrode/fall apart on the early ones.
 
Power steering pump failure (see post by kaboom12 above).  This seems to be much less common (or at least I haven't read of many occurrences so far), and leads to engine oil in the coolant and power steering systems. 
 
Maybe we should start up a sticky for COMMON T5 problems ?
 
 
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Post Options Post Options   Thanks (0) Thanks(0)   Quote jock Quote  Post ReplyReply Direct Link To This Post Posted: 27 Nov 08 at 20:12
just taken my 06 t5 into the main dealer to inspect a particulate warning light and was presented with two pages of faults. one of which was water and oil mixing in the power steering pump total cost £1390.particulate filter was 95% full but also a faulty warning sensor would have to be replaced can,t remember the cost of the filter or the sensor. another fault was oil leaking from the turbo, and i was told this would cost me £2890. a leaking water pump was diagnosed but i have not noticed any leak, cost £289 i think it might be gold plated or something!. also they detected play in the gear selecter ring, cant quiet remember how much this was, i think it was at this point i started to break down and cry. although the van is only two years old it has done 145 000 miles so is out of waranty and as my last service was not carried out by a main dealer i have been told that vw good will would not apply. all this has left me with a bitter taste, after all its only two years and three months old ! and as i drive mainly on motorways on cruise control its not like its getting a hard time from me, and i think that the fact that i regularly get between 600 and 650 miles out of a tank reflects this is this. could this possibly be the technicians worried about the recession and finding extra faults or is my van really f....d. if anyone else has had this sort of trouble please reply.Cry
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Post Options Post Options   Thanks (0) Thanks(0)   Quote mps_surcouf Quote  Post ReplyReply Direct Link To This Post Posted: 27 Nov 08 at 21:01
jock

I feel really sorry for you. Thats a whole heap of bills.
145k is a lot but sounds like your miles are low stress.

I guess since you mention water pump it is a 2.5?

You must get a second opinion and price before you totally despair.

Good luck let us know and share your grief

Cheers

Mike
2008 T5 Kombi T32 SWB
130PS 2.5
Chassis WV2ZZZ7HZ9H01****
Engine BNZ14****
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Post Options Post Options   Thanks (0) Thanks(0)   Quote jock Quote  Post ReplyReply Direct Link To This Post Posted: 27 Nov 08 at 21:32
hi mike thanx for the reply, yes my van is a130 ps 2.5 and  no i don,t thrash my van i grew out of my boy racer faze about 20 years ago, thats why i am really p....d off about it all.
jock
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Post Options Post Options   Thanks (0) Thanks(0)   Quote gregozedobe Quote  Post ReplyReply Direct Link To This Post Posted: 28 Nov 08 at 02:03
What rotten "luck" :(
 
If you drive mainly on motorways you shouldn't be having any DPF problems at all.
 
Those quoted costs seem rather high to me.  I'd be taking it to an independent VW specialist to get a quote for the waterpump and power steering, and possibly a turbo specialist to look at the turbo.  At least then you will have a better idea of whether to go ahead with repairs or not. 
 
Maybe an engine out of a low mileage wreck would be a better option ?
 
Thre was a campaign to fix faulty water pumps in Touaregs with R5 motors (same motor and pump as in T5s), IIRC the id was "90D7".  Some forum members have managed to embarrass VW into contributing to the cost of fixing it on their T5s.
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Post Options Post Options   Thanks (0) Thanks(0)   Quote T5 TDI Quote  Post ReplyReply Direct Link To This Post Posted: 28 Nov 08 at 17:30
The water pumps were modified some time in '05 for one that doesn't leak (we all hope!) so unless you are losing water that seems odd. I don't know that much about DPF's (haven't got one on my '04)  but I read they can be made to 'regenerate' using vag-com or similar diagnosic tool.  This means if your type of driving hasn't made the ecu order the DPF to burn off then the diagnostic tool can.  It may have gone too far for that.  There have been quite a few tales here about DPF's so it looks like it's something VW know about.  As long as the servicing has been done correctly VW will often consider a goodwill claim I know that for a fact.  The mileage might go against you but it's hardly huge for a van.  If your story turns out to be the norm VW won't be selling many more vans! 
 
I wouldn't consider that estimate without checking with another dealer and an independant.  They will have to be a pretty clued up independant though to be up to speed with all the details about the dpf.  There was talk of software updates for DPF faults so perhaps Excalibur can help here.... 
 
If it was me I'd write to VW at Milton Keynes and ask what they think.  145K shouldn't be anything to VW's flagship van.   


Edited by T5 TDI - 28 Nov 08 at 17:34
2004 2.5 174
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Post Options Post Options   Thanks (0) Thanks(0)   Quote jock Quote  Post ReplyReply Direct Link To This Post Posted: 28 Nov 08 at 21:11
cheers for the reply guys, i have had to go ahead for some of the repairs just to get me back on the road again. the main dealer has said that vw will contribute 20% to the cost of the repairs but only on the total cost of what the dealer has quoted , so for the repairs that are being done now i will have to pay the full cost of the bill. having spoken to the dealer today and further protesting my disgust at the fact that the turbo and steering pump have given up the ghost so early, and that my old t4 had done a lot more miles than 145000 [ it had actualy done over 200000 miles and the only thing that went wrong with it was a water pump]  the guy on the phone told me that they had had turbos go much earlier than mine and that the old t4 was bullit proof, shame they didn,t tell me this when i bought the t5. i think that i will have to write a letter to vw as you suggested to hear from the horses mouth what they think about these problems before maybe taking the matter even further. again thanks for the replies and the technical info.Angry
jock
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Post Options Post Options   Thanks (0) Thanks(0)   Quote gregozedobe Quote  Post ReplyReply Direct Link To This Post Posted: 28 Nov 08 at 21:29
I was reading a bit more about DPFs on a US diesel site (sorry, can't remember the web address). 
 
They said that when the DPF gets a bit blocked they burn off the soot particles OK, but this leaves a fine ash behind, and eventually this fine ash residue builds up and blocks off the DPF to the point where it has to be replaced. 
 
So it seems a DPF is like a clutch or brakes - eventually it will need replacing. 
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Post Options Post Options   Thanks (0) Thanks(0)   Quote jock Quote  Post ReplyReply Direct Link To This Post Posted: 28 Nov 08 at 22:05
thanks gregozedobe:- items like the particulate filter and the water pump i can accept as wear and tear, its the other items that i feel are premature in there distruction.Angry
jock
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