A dual mass flywheel question |
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CLONKY
Yardie Joined: 23 Jan 06 Status: Offline Points: 828 |
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Posted: 16 Feb 10 at 14:21 |
He's annoyed because warranty work is a money making machine for the dealership.
The preferred way for the dealership is to follow procedures and use plenty of parts bin technology on route to a long, slow path to rectifying a fault. All the time VW is footing the bill and it is giving the service dept plenty of work.
Providing the dealer with the solution puts them in a quandry- do they repair it, or do they still go through the money making procedure first. The danger with the latter is that the customer complains to VW that the fix required 3 visits and a load of wasted parts when he knew what the cause was all along.
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gregozedobe
Vanorak Joined: 22 Dec 06 Location: Canberra, Oz Status: Offline Points: -998266 |
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Maybe the reason he gets annoyed is because thanks to forums like this one the customer sometimes knows :
1 Exactly what the problem (and solution) is (which drastically reduces their "wriggle" room and deniability)
2 That it is NOT a figment of their imagination
3 They won't be fobbed off with the old chestnut "Oh, that's normal, they all do that"
4 That they expect the service desk jockey to actually get their van FIXED under warranty
5 More about this particular issue than the desk jockey does
6 That there has already been a full scale "campaign" to fix this issue in another country
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fanaticstuart
Newbie Joined: 09 Nov 09 Location: woking Status: Offline Points: 5 |
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Thing is clonk isnt that bad and if its doing no damage should i bother the service manager (who told me i obviously knew what i was talking about and it was the people who turn up with a print out from some forum diagnosing their problems that annoyed him tee hee not a good time to mention the brick yard then !)
Works for me.
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kawolsky
Vanorak Joined: 12 Mar 09 Location: Devon Status: Offline Points: 1284 |
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there is a fix. replace the bit thats clonking! |
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The Loon
Yardie Joined: 06 Feb 08 Location: Skid Row Status: Offline Points: 912 |
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There is a fix. The loan van has probably been thrashed to death from day one or has been remapped.
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Justified Ancient of Mu Mu.
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fanaticstuart
Newbie Joined: 09 Nov 09 Location: woking Status: Offline Points: 5 |
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well took van in and they changed flywheel and plate and bearing and it feels much better.had it serviced while it was in and they lent me a new t5 only trouble is felt much quicker than mine same engine 102 hp but much stronger pull which is quite annoying.
also complained about steering clonk but was told its the column and there is no fix ?.
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tufty65
Groupie Joined: 17 Sep 09 Status: Offline Points: 42 |
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I have serious slackness of shafts when on take up of drive, I also have a very noticeable whine in first and second gears, also judder on the clutch.
Its in for gearbox rebuild and new dmf, clutch in the new year.
T5 04 130 ps 2.5tdi
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Kev The Gas
Vanorak BUS WANKER Joined: 15 Jan 09 Location: West Sussex Status: Offline Points: 1304 |
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Mine judders every now and then, T32 LWB kOMBI. 140k miles
Spoke to Eurovans and the service guy said it was a characteristic of the model ! Be carefull not to spend money if not reqd. Kev. Sorry just noticed your van is still under warranty, advice to others still stands.
Edited by Kev The Gas - 20 Dec 09 at 18:07 |
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T5.1 T32 LWB Kombi 140 ps. Sold
T5.1 Caravelle Executive 2.0BiTDI 180PS DSG Sold T5.1 Kombi LWB 180 BiTDI DSG T6 California Beach 150 DSG |
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fanaticstuart
Newbie Joined: 09 Nov 09 Location: woking Status: Offline Points: 5 |
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Yes van still under warranty only had it two months 08 plate i dont get any shudder when warmed up still think its dmf ?.
It is going in for some other work soon so i will mention this trouble is are they going to bother doing anything when there is no shudder when warm.
I guess my question is does anyone else get a shudder from cold on their 1.9 or is this definately a problem appreciate any replies Stuart.
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CLONKY
Yardie Joined: 23 Jan 06 Status: Offline Points: 828 |
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The failure mileage is tantalisingly close to service intervals.Fall lucky and you can get both done at the same time. Nice.....
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kawolsky
Vanorak Joined: 12 Mar 09 Location: Devon Status: Offline Points: 1284 |
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mine failed at 11,000 miles. just had it replaced.... along with the steering column.
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CLONKY
Yardie Joined: 23 Jan 06 Status: Offline Points: 828 |
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It sounds very much like the DMF,but failure at 11K is premature even for a T5. If its in warranty,which sounds likely at such a low mileage,i'd get back to the dealer asap.
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kawolsky
Vanorak Joined: 12 Mar 09 Location: Devon Status: Offline Points: 1284 |
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is your van under warranty?
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fanaticstuart
Newbie Joined: 09 Nov 09 Location: woking Status: Offline Points: 5 |
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hi
i have had my 1.9 102 t5 for about two months brought from a dealer.
i have noticed a bad clutch shudder from cold it seems better when warmed up. Its really noticable on a hill start from standstill.
Has anyone else had this and is this something i should get checked out at dealers i am a bit nervous after reading this post and all the dmf probs.
The van has done 11000 miles i have only done 1200 any help / replies would be great thanks.
Also seem to have the dreaded clonk from steering is this worht getting repaired at same time.
thanks Stuart.
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gb1m
Yardie Joined: 07 May 08 Location: Macc UK Status: Offline Points: 350 |
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I think your being a bit paranoied, mine also makes a sort of whining noise when I use the engine for braking and I think its always has . I also have 2.5 engine with 12k on the clock and bugger me yesterday I started to get juddering when setting off in 1st, allthough today it didn't do it as much
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T5 174 kombi lwb
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Billy-jim
Groupie Joined: 13 Feb 09 Location: brentwood Status: Offline Points: 68 |
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Got van back last Thursday.They changed flywheel and van has come back a lot cleaner than I expected,in fact you would not of known they had done anything. They measured the play in the flywheel and said there was more movement than VW recommend .
As for the whine in the gearbox,they said they checked the gearbox . Im no expert but would of thought there is not much you can check without stripping it down ,which in the time they had the van im fairly certain they did not do,suppose they mean the drive shafts,thrust and gearbox output shaft bearings (if thats what there called).They also said they compared it with a newer van and it was comparable . Took the van for a drive and the clutch feels fine and the engine and gears feel smoother. The whine is still there ,I admit its quite hard to hear. Its not really annoying but it is there and I think I would of noticed it before if it was there. Its most noticeable If I drive along a quiet road at about 55mph in 6th gear and lift of the accelerator a little it will start to whine if the speed drops or I accelerate it disappears. If dip the clutch it disappears.Some times I can hear it when I change down and use the engine breaking to approach a bend or roundabout .Also if I gently weave the steering from left to right or go into a corner I can hear it come and go as the weight loads up on the drive shafts. What do you guys think? Its an 06 2.5 with 34k easy miles on the clock Am I being paranoid and worrying about about normal mechanical noise ? They are aware that the warranty runs out in a month and they have made a note of the complaint on the service history . The old girl (the van) has been trouble free up until recently and I had put it down to finding the right balance between driving her hard enough to keep the turbo happy and smoothly enough to keep the gearbox, clutch and drive shafts in one piece but now im having my doubts. |
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Billy-jim
Groupie Joined: 13 Feb 09 Location: brentwood Status: Offline Points: 68 |
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My 2.5 has never been the smoothest vehicle to pull away in.
The accelerator can be a little bit all or nothing in 1st gear (gets a little better with a load on). Im not interested in traffic light grand prix's and prefer to either get the van rolling in 1st with no accelerator and change up into 2nd and then accelerate or (I know you should not) pull away in second ,you have to be very gentle or it will stall and if you try and accelerate and slip the clutch the electronics will throw a wobbler. It can be a bit tiring in traffic. I have been in two other T5's ,both 1.9 104's and must say allthough i miss the top end power of the 2.5 the 1.9's are an easier drive around town . I also get quite a bit of vibration through the clutch pedal but I think i read on here somewhere that it is quite normal. |
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max5765
Groupie Joined: 22 Jul 08 Location: Manchester Status: Offline Points: 230 |
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I don't know whether my question is related to this but I've been driving my colleagues T5 130 manual (2006, 65K) for the last couple of weeks and his clutch seems very sharp to the point where I've stalled it on a few occasions. I've also noticed that when the van is stoped and in nuetral if you press the clutch down slightly it vibrates really bad, it doesn't seem to get any better when its warm. Could this have anything to do with the DMF being on its way out?
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MAX c/o www.amf-bruns.de
Take note.....the Blue Moon's Rising..... |
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Billy-jim
Groupie Joined: 13 Feb 09 Location: brentwood Status: Offline Points: 68 |
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I have taken van in to VW today.Took it for test drive but could not demonstrate the clutch judder because the engine was warm, but explained symptoms to them and the fact that the warranty runs out in a month and to there credit they are going to replace flywheel and investigate the gearbox whine .
As gregozedobe said the tech did say it is a less common fault on the 2.5 Just hope it comes back undamaged |
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gregozedobe
Vanorak Joined: 22 Dec 06 Location: Canberra, Oz Status: Offline Points: -998266 |
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I used to get a bad clutch judder when cold from my Landcruiser. It did another 100,000Km without any change (and was still OK when I sold it). I often wondered whether there was a slight oil leak from the main crank seal ( a common problem for that engine), and that once the small amount of oil was worn/burnt off it was then perfectly fine ?
Certainly the VAG DMFs seem to have more than their fair share of problems, and seems to be worse for the 4 potters than the 5 cyl lumps.
On the Briskoda forum there has been a fair bit of discussion about replacing troublesome DMFs with a single mass flywheel for the 1.9 TDI engines. Edited by gregozedobe - 16 Mar 09 at 13:12 |
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