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Customers are Shit. |
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griff 
Groupie 
Joined: 15 Feb 06 Location: weston supermud Online Status: Offline Posts: 149 |
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 Topic: Customers are Shit.Posted: 27 Jul 10 at 21:13 |
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i seem to get the oddball's ring me up "hello i need boiler my servicing"
then when i get there it, it don't fucking work anyway
"do you want me to repair it and then service it ?"
"no i want it to work, i'm not paying extra"
or
i would like a price for a bathroom, so i go round to see them, usually an evening as this suits most with there work. to be told , i brought a suite from B&Q for £150.
then they expect it fitted for what they paid for it and the rubbish removed.
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www.cttp.co.uk
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m666blp
Yardie 
Dude Joined: 02 May 06 Location: Carlisle Online Status: Offline Posts: 863 |
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Posted: 28 Jul 10 at 08:02 |
 "I was hoping we could come to some kind of arrangement regarding the price, as it was so much more than you estimated." "It is only that much more as you required X,Y & Z adding to the shedule, Which as you remember on the 16th I clearly consulted you about, To which you then confirmed was fine, and to go ahead." "How about we meet half way?" "On this occasion im afraid that will not be possible." "Pardon" "On this occasion im afraid that will not be possible." "What?" "I think we both know what i said." Silence , Good 15 - 20 seconds. "Can you wait a week for the rest" "Yes" "Could you put a price in to build a tree house?" "No, I don't think that would be wise as I would be concerned this situation would arise again" "I'll pay the whole estimate upfront" "OK"  I must be a glutten for punishment.. |
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Shibby
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sbbfuk
Yardie
Joined: 05 Oct 08 Location: Nr Bristol Online Status: Offline Posts: 501 |
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Posted: 29 Jul 10 at 08:18 |
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Griff
How much is a service these days?? Approx for Bosch 36i HE combi
bout 2 - 3 years old works OK
Just display flashing as due a service SE, as can't figure out how to stop it flashing...
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Westy Atlantic 1.6td poptop,it's the muts nuts
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sbbfuk
Yardie
Joined: 05 Oct 08 Location: Nr Bristol Online Status: Offline Posts: 501 |
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Posted: 29 Jul 10 at 08:20 |
Sorry forgot to say I'm in Claverham nr Yatton
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Westy Atlantic 1.6td poptop,it's the muts nuts
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ttcharlie
Groupie
Joined: 04 May 07 Location: Brizzzzalllll Online Status: Offline Posts: 127 |
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Posted: 29 Jul 10 at 09:34 |
Once its fixed or integrated into the works, you loose the right of ownership, but not the right to fair and reasonable payment.
I've been there, many many times and had legal advice on it....
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Counting Bricks.....
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Grantus
Vanorak 
Joined: 06 Feb 07 Location: ACT, Australia Online Status: Offline Posts: 1186 |
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Posted: 31 Jul 10 at 10:21 |
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What annoys me, is the fact that every job I do, upfront requires 30% deposit of the written quotation, to start the work, and balance upon delivery.
The deposits are always prompt, as they know I won't even start to source materials without it...... But what part of "BALANCE ON DELIVERY" is unclear?  Haven't had a non payer in 25 years of business, and everyone is always more than happy with the service..... but too many just assume the final invoice is a 30 day to pay account...  |
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Am I the only "1 owner" T3 Caravelle on the planet??? Blue 88 MV Caravelle CL Manual White 91 MV Single cab Manual (Pritschenwagen) |
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